AI Search
Connect employees and customers to the answers they need in a powerful, consumer-grade search experience. Provide personalized, relevant results.
Benefits of AI Search
Features of AI Search
Generative AI
Harness the power of generative AI for intelligent, relevant, and concise answers.
Genius results
Elevate high relevancy answers as personalized, actionable result cards.
Question answering
Use generative AI and semantic search to surface precise answers within knowledge articles and FAQs.
Contextual search
Apply context and personalize the experience based on factors such as location and language.
How to get AI Search
AI Search is available with the Now Platform®. Deliver workflows that connect people, functions, and systems with the platform of platforms for digital business.