Automation Discovery
Identify ways you can increase operational efficiency using ServiceNow® automation applications.
Benefits of Automation Discovery
Features of Automation Discovery
Incident analysis
Use AI to comb through past incidents and uncover up to 180 pre-defined automation opportunities.
Deflection potential
See how many incidents could have been resolved using automation applications.
Time-saved projections
Use a dashboard widget to view potential work hours saved through automation.
Deeper insights
Understand which business units or teams would benefit the most from implementing automation.
How to get Automation Discovery
Automation Discovery is available with the Now Platform®. Deliver workflows that connect people, functions, and systems with the platform of platforms for digital business.