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Two utility workers from an oil and gas management company surveying a location for a new field of wind turbines.

Energy and utility service transformation starts here

Power connected operations and modern service delivery for oil and gas companies and utilities through a future-ready digital platform.

In a disruptive energy and utilities landscape, we help you to stay focused on the assets and operations that drive business success.

Harness the power of connected operations.

Operate with flexibility

Increase operational efficiency and meet regulatory standards—while staying agile for business change.

Operational efficiency

Prepare your technicians to provide the fastest, most accurate service—and track issues to resolution.

Customer service excellence

Handle and resolve requests quickly—and at a lower cost—with a complete view and self-service tools.

Connected operations

Improve the value of your smart grid by gathering data to proactively manage and address outages.

Don’t just take our word for it

See how energy and utility companies like yours are changing the way they work.

6 weeks to shift from manual to digital processes

Yarra Valley Water moved to digital workflows to maintain a safe workplace for employees.

Featured resources

ANALYST REPORT

Increase efficiency, reliability and satisfaction

Build a foundation for next-generation utility field services to increase worker productivity.

INDUSTRY BRIEF

Transform energy and utility service delivery

Digitise and connect operations to unlock benefits throughout the supply chain.

ANALYST REPORT

Reduce the risk of being breached by cyberattacks

Improve end-to-end vulnerability response processes to dramatically reduce cybersecurity risks.

Two utility workers discussing energy IT solutions.

Get in touch with pros and peers

Connect with experts at ServiceNow and other champions in the energy and utilities sector to discuss industry challenges and how to partner with us to unlock your potential.