Connect work seamlessly, to make life better and improve services for customers.
Improve efficiency and engagement with a secure cloud platform.
Increase efficiency, simplify processes, and meet your mission requirements.
Streamline operations, engage citizens, and empower employees.
Make it easy to find information, make requests, and track government services. Your citizens will thank you.
The digital employee experience matters—a lot. Learn why and see what the future of work looks like for forward‑thinking agencies.
Help your agents to deliver mission outcomes with the resources and support they need. Automate workflows and consolidate outdated IT systems into a single, cloud-based solution.
For government agencies, cyber threats are real—and frequent. Give your team a system with intelligent workflows to combat cyberattacks more effectively and efficiently.
Make it easy to find information, make requests, and track government services. Your citizens will thank you.
The digital employee experience matters—a lot. Learn why and see what the future of work looks like for forward‑thinking agencies.
Help your agents to deliver mission outcomes with the resources and support they need. Automate workflows and consolidate outdated IT systems into a single, cloud-based solution.
For government agencies, cyber threats are real—and frequent. Give your team a system with intelligent workflows to combat cyberattacks more effectively and efficiently.
See how agencies like yours are succeeding with ServiceNow.
NZ Corrections digitised ten core processes across the employee lifecycle – providing the efficiency, consistency, and visibility needed to improve services.
Learn how the DTA has transformed government ICT procurement with the award winning BuyICT platform.
Explore Intermedium’s 2023 Digital Government Readiness Indicator Report on Australia and New Zealand governments.
Perceptions of poor customer service and experience do not need to persist. It is possible to optimise your teams and systems for excellent customer service.
Government cyber security teams are under immense pressure due to the growing volume, variety and sophistication of cyber attacks harming citizens and putting agency reputations at risk.
Governments should reflect contemporary customer expectations and ways of doing business to meet the growing demands.
Department of Industry, Science and Resources has successfully implemented the ServiceNow Protected Platform.
A secure platform for protected level data.
To optimise employee and customer experiences and boost performance, agencies need to rethink total experience.
What it takes to build an experience-led agency.
With AI pervasive across work and life, building trust in its use is a business imperative.
Here’s how government can act now to deliver connected customer experiences.
Agencies must align the need for rapid digital transformation with critical security and compliance requirements.
Connecting teams through technology and enabling data sharing can give governments a 360-degree view of the citizen experience.
Sign up for the Now Platform Tokyo release broadcast and hear how easy it is to innovate faster.
Explore new ideas, expand your knowledge, and engage with experts who’ll help accelerate your digital transformation experience.
Connect with experts at ServiceNow and other champions in the government community to discuss industry challenges and how to unlock your potential.
Explore more: ITSM AIOps Customer Service