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Governance, Risk, and Compliance
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Connect your business, security, and IT with governance, risk, and compliance to take risk-informed decisions in daily work across the organisation.

Manage business risk and resilience in real-time.

Manage risk confidently

Enhance resilience and performance at all levels

Enhance resilience

Align resilience initiatives with leaders across your organisation. Manage disruption through a unified continuity, recovery and risk programme on a single platform.

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View risk across your business, employees, and vendors

See risk in real time

Use continuous monitoring and dynamic dashboards for a real-time view of compliance across your extended enterprise. Drive action to high-risk areas, business disruptions, noncompliance and vendor status changes.

View data
Increase productivity and reduce costs with automation

Improve productivity

Boost productivity with automated, cross-functional workflows; artificial intelligence; and consumer-like user experiences. Reduce errors and costs, while increasing focus on higher-value tasks.

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Assess operational resilience with dynamic dashboards

Handle risk with confidence

Engage frontline users with frictionless experiences on a single platform. Share accurate data with your risk and compliance teams and use the insight to support internal audits.

Learn more

Manage risk confidently

Enhance resilience and performance at all levels

Enhance resilience

Align resilience initiatives with leaders across your organisation. Manage disruption through a unified continuity, recovery and risk programme on a single platform.

See infographic
View risk across your business, employees, and vendors

See risk in real time

Use continuous monitoring and dynamic dashboards for a real-time view of compliance across your extended enterprise. Drive action to high-risk areas, business disruptions, noncompliance and vendor status changes.

View data
Increase productivity and reduce costs with automation

Improve productivity

Boost productivity with automated, cross-functional workflows; artificial intelligence; and consumer-like user experiences. Reduce errors and costs, while increasing focus on higher-value tasks.

Read report
Assess operational resilience with dynamic dashboards

Handle risk with confidence

Engage frontline users with frictionless experiences on a single platform. Share accurate data with your risk and compliance teams and use the insight to support internal audits.

Learn more

Learn from experience

See how companies like yours use GRC to manage risk and resilience.

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Assess value
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SERVICES

Meeting demands of diverse client requirements

Avanade automated GRC and security processes with ServiceNow, increasing visibility and responsiveness.

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Technology

BCM efficiency increased by 50%

Aegon used ServiceNow BCM to improve ability to recover safer and faster with increased precision.

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FINANCIAL SERVICES

Reduced capital bindings

DNB lowered risk vulnerabilities for continuous customer service and legal compliance.

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Adaptable solutions for your business

GRC organises applications into scalable packages to adapt to change.

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Policy and Compliance Management

Automate and manage policy lifecycles and continuously monitor for compliance.

 
 

Risk Management

Enable fine-grained business impact analysis to appropriately prioritise and respond to risks.

 
 

Business Continuity Management

Plan, exercise, and recover from disasters effectively and efficiently.

 
 

Vendor Risk Management

Continuously monitor, detect, assess, mitigate and remediate risks in vendor ecosystems.

 
 

Operational Risk Management

Manage operational risk as part of an integrated risk management programme.

 
 

Continuous Authorization and Monitoring

Accelerate the process of bringing IT systems online and continuously monitoring them.

 
 

Operational Resilience Management

Gain real-time visibility into the resilience of your technology, people, processes, and facilities.

 
 

Privacy Management

Manage privacy risk and compliance in real time as part of a holistic enterprise risk program.

 
 

Regulatory Change Management

Keep pace with today’s complex regulatory landscape with integration to leading content providers.

 
 

Audit Management

Use risk data to scope and prioritise audit plans and automate cross-functional processes.

 
 

Use Case Accelerators

Get an operational head start on compliance with popular frameworks and regulations.

 
 

Performance Analytics

Anticipate trends, prioritise resources and continuously improve with real-time analytics.

 
 

Virtual Agent

Give employees help when they need it with virtual agents that understand simple, human language.

 
 

Predictive Intelligence

Simplify and accelerate everyday work with built-in machine learning.

 
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Set up on the Now Platform®

GRC includes platform capabilities that simplify cross-functional integration, communication, and processes.
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See new release
Laptop with single data model
Use one platform Eliminate information silos with one data source for your enterprise.
Workflows to automate manual tasks
Automate workflows Build and manage multiple complex workflows with no-code playbooks.
Virtual agents with natural language understanding
Optimise processes Answer questions, resolve common issues and kick off workflows instantly with a virtual assistant.

GRC integrations

GRC integrates with content consolidators, security score providers, and business continuity solutions.

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BigID
Classify and catalogue asset info with the ServiceNow CMDB for deeper data awareness and to simplify data privacy, compliance, security, and governance.
BitSight
Obtain vendor security performance scores to fine-tune vendor tiers and more accurately reflect risk.
RiskLens
Incorporate quantitative analysis results into Risk Management based on the Factor Analysis of Information Risk (FAIR).
RiskSpotlight
Download a comprehensive library of core operational risks mapped to controls, KRIs, and more that all financial services organisations should manage.
Security Scorecard
Get vendor security performance scores to refine vendor tiers and more accurately reflect risk.
Serenity EHS
Gain a prescriptive and simplified approach to identify environmental, health, and safety (EHS) regulations and drive efficiency when proving compliance.
Thomson Reuters
Import regulatory intelligence feeds to proactively identify relevant changes and manage compliance requirements.
Unified Compliance Framework
Import compliance requirements and map common controls to improve the efficiency of your GRC programme.
Transform business with IT workflows

Enhance your business GRC

Transform your business with digital IT workflows. Modernise your operations to optimise productivity, cost, and resilience with a single platform for IT.

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All the resources you need

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Check events
Ebooks
Ebooks
Solution Briefs
Solution Briefs
Webinars
Webinars
White Papers
White Papers
Data Sheets
Data Sheets
Topics 
Topics 

Choose a package

Find the GRC package that works for your business.

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IRM Standard

(4)
  • Policy and Compliance Management
  • Risk Management
  • Performance Analytics
  • Audit Management
  • Use Case Accelerators
  • Virtual Agent (chatbot)
  • Predictive Intelligence
  • Continuous Authorization and Monitoring
  • Regulatory Change
  • Operational Resilience
  • Operational Risk Management

IRM Professional

(10)
  • Policy and Compliance Management
  • Risk Management
  • Performance Analytics
  • Audit Management
  • Use Case Accelerators
  • Virtual Agent (chatbot)
  • Predictive Intelligence
  • Continuous Authorization and Monitoring
  • Regulatory Change
  • Operational Resilience
  • Operational Risk Management

IRM Enterprise

(11)
  • Policy and Compliance Management
  • Risk Management
  • Performance Analytics
  • Audit Management
  • Use Case Accelerators
  • Virtual Agent (chatbot)
  • Predictive Intelligence
  • Continuous Authorization and Monitoring
  • Regulatory Change
  • Operational Resilience
  • Operational Risk Management

Vendor Risk Management, Business Continuity Management and Privacy Management are licensed separately.
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