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In healthcare, every moment counts. We make it easier for the people who care the most to focus on the work that matters most.

Better care starts with better workflows.

Streamline experiences for staff and patients

Make it easier to get things done with a single, secure platform.

Vaccine management

Connect operations for effective vaccine distribution, administration, and monitoring.

Clinician lifecycle management

Automate onboarding tasks, approvals, credentialing, and more.

EMR help

Initiate clinician service requests and expedite troubleshooting support.

Don’t just take our word for it

See how healthcare providers like you are succeeding with ServiceNow.

90% deflection of calls to virtual agents

HonorHealth built the framework for a symptom checker using Customer Workflow Virtual Agent.

97% of cases completed below the five-day SLA

Sanford Health created a portal to deliver a five-star employee experience.

62,000 clinician hours saved

Novant Health streamlined IT workflows to save clinician hours and reduce triage time by 35%.

Improve care experiences & remove inefficiencies

Healthcare and Life Sciences Service Management

Create consumer-grade healthcare experiences and stay focused on patients through improvements to operational performance. Increase agility across the organization.

Featured resources

EBOOK

Experience next-generation EMR management

Electronic medical records are invaluable. But they still frustrate clinicians. There’s a better way.

EBOOK

Achieve success through digital transformation

Discover valuable insights into effective healthcare modernization by reading peer success stories.

WHITE PAPER

Innovate to overcome healthcare emergencies

In an emergency, reaction time is crucial. Learn how to deploy IT quickly to overcome challenges.

INFOGRAPHIC

Address patient experience

Learn how patients are driving the need for streamlined, engaging experiences.

Data Sheet

Execute contracts from anywhere, fast

Implement a custom solution to create more efficient contract review processes.

EBOOK

Improve outcomes with a single, secure platform

Bring greater connectivity and a more patient-centric approach to your healthcare organization.

Illustration of a patient sitting in an exam room talking to a healthcare provider.

Get in touch with pros and peers

Connect with experts at ServiceNow and other healthcare provider champions to discuss industry challenges and how to partner with us to unlock your potential.