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Drive productivity and growth

Free employees time with easy self-service and guided journeys. Make smarter workforce investments based on insights into employee skills.

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Drive productivity and growth
Employee Experience
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Featured products

Customize your employee experience solution and achieve strategic business goals with offerings from the ServiceNow portfolio.

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Employee Growth and Development
Turn your organization’s skills into actions that drive employee growth and business success.
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HR Service Delivery Image
HR Service Delivery
Improve productivity by streamlining the employee service experience.
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Workplace Service Delivery Image
Workplace Service Delivery
Deliver modern digital services for the distributed workforce.
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Legal Service Delivery
Modernize legal operations to make faster decisions and increase productivity.
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WHY SERVICENOW?

The power of the
Now Platform ®

The Now Platform, purpose-built with customer service capabilities, brings together everything you need to drive seamless service experiences. This curated list is recommended as part of your customized solution.

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Employee Center icon
Employee Center Offer a single, unified portal for service delivery across the enterprise.
Issue Auto Resolution Icon
Issue Auto Resolution Proactively deflect issues and expedite the resolution process. Provide users with self-service options powered by machine learning.
Workforce Optimization icon
Workforce Optimization Manage teams effectively with real-time visibility into agent scheduling and performance.
Process Optimization icon
Process Optimization Optimize process flows to streamline work and improve outcomes.
Virtual Agent icon
Virtual Agent Intercept and resolve issues faster with an intelligent chatbot that understands simple, human language.
Now Mobile icon
Now Mobile Find answers, get help, and make requests across departments from a single, native mobile app.
Predictive Intelligence icon
Predictive Intelligence Simplify and accelerate everyday work with built-in machine learning.
Service Catalog icon
Performance Analytics Anticipate trends, prioritize resources, and continuously improve with real-time analytics.

Serving UCI employees so they can better serve others

See how University of California, Irvine connected 400 departments and 38 divisions with ServiceNow HR Service Delivery.

Building Zoom's culture of happiness

Learn how Zoom created happier employees and customers using three ServiceNow tools: HR Service Delivery, CSM, and ITSM.

Reinvention and growth drive the world's biggest bread maker

Discover how Grupo Bimbo transformed its associates' experience with ServiceNow HR Service Delivery.
Client Bimbo

NAB invests in employees to attract and retain talent

Learn how National Australia Bank smoothed their onboarding process and simplified everyday tasks with HR Service Delivery.
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Spectrum Health transforms the IT and HR support experience

Discover how Spectrum Health empowered strong collaboration and simplified tasks using ServiceNow ITSM and HR Service Delivery.
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ServiceNow solutions make work, work better

75%
Fewer manual app requests
50%
Increase in self-service
15.9K
Hours saved with self-service
FAQ

The employee experience (EX) is everything an employee does, learns, feels, and thinks at each point of their employee journey at a company. The goal is attract and retain a happy, productive workforce. EX can be a powerful indicator of a company's future success.

When a workforce has a great employee experience, it's likely to be more engaged. As a result of that engagement, productivity increases. An engaged workforce also creates a stronger company culture and meets more business objectives than a disengaged workforce.

ServiceNow can help you improve your employee experience with curated solutions and product offerings that help work, work better for everyone. Empower your whole organization through seamless experiences with automation, AI, proactive service, self-service, and more.

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